Privacy Policy

Introduction Flawless Services Group LTD (“we,” “our,” or “us”) operates the website local-locksmiths.co.uk. We are committed to protecting your privacy and handling your personal data responsibly, in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This Privacy Policy explains how we collect, use, store, and protect your information.

1. Data We Collect We may collect the following types of personal data:

  • Contact Information: Name, phone number, email address, and address details.

  • Service Information: Details about the services you request.

  • Payment Information: Billing details and transaction information (handled securely).

  • Technical Information: IP address, browser type, operating system, and usage data collected through cookies.

2. How We Use Your Data We use your personal data for the following purposes:

  • To provide and manage our locksmith services.

  • To communicate with you about your bookings or inquiries.

  • To process payments securely.

  • To improve our website and services.

  • To comply with legal obligations and resolve disputes.

3. Sharing Your Data We do not sell or rent your personal data. However, we may share your data with trusted third parties under the following circumstances:

  • Service Providers: To support our operations, e.g., payment processors or IT service providers.

  • Legal Obligations: To comply with legal requirements or respond to lawful requests.

4. Cookies and Tracking Technologies Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control your cookie preferences through your browser settings. For more information, refer to our Cookie Policy.

5. Data Retention We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

6. Your Rights Under GDPR, you have the following rights:

  • Access: Request access to your personal data.

  • Correction: Request correction of inaccurate or incomplete data.

  • Erasure: Request deletion of your data (subject to legal obligations).

  • Restriction: Request restriction of processing your data.

  • Objection: Object to processing based on legitimate interests.

  • Data Portability: Request transfer of your data to another provider.

To exercise your rights, please contact us at [email protected].

7. Data Security We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

8. International Data Transfers If we transfer your data outside the European Economic Area (EEA), we ensure adequate safeguards are in place to protect your data in compliance with GDPR.

9. Updates to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on our website, and where appropriate, notified to you.

10. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Flawless Services Group LTD
51 Ludgate Rd, OL11 2DR, Rochdale
Email: [email protected]