Terms and Conditions

1. General Information Welcome to local-locksmiths.co.uk, operated by Flawless Services Group LTD. Our registered address is 51 Ludgate Rd, OL11 2DR, Rochdale. By using our website or engaging our locksmith services, you agree to the following terms and conditions.

2. Services Provided Flawless Services Group LTD offers professional locksmith services, including but not limited to lock installation, repair, and emergency access.

3. Pricing and Payment

  • All prices for services will be communicated prior to a technician’s arrival.

  • Payment is required upon completion of the service unless agreed otherwise.

4. Cancellation Policy

  • Customers may cancel their booking at any time before the technician arrives at the site without incurring any charges.

  • If the technician has already arrived at the site, a cancellation fee equivalent to the standard labour fee will apply.

5. Customer Obligations

  • The customer must provide accurate information when booking a service.

  • The customer must ensure safe access to the property for the technician.

6. Limitation of Liability

  • Flawless Services Group LTD will not be liable for any loss or damage arising from delays, non-performance, or incomplete services due to circumstances beyond our control.

  • We are not responsible for any pre-existing damage to locks, doors, or other property.

7. Warranty

  • Flawless Services Group LTD offers a warranty on parts and labour for a period of 30 days, excluding cases of misuse or external damage.

8. Privacy

  • Any personal information provided will be handled in accordance with our Privacy Policy.

9. Governing Law These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Amendments Flawless Services Group LTD reserves the right to amend these terms and conditions at any time. Any updates will be posted on our website and will apply to all services booked thereafter.

For any questions regarding these terms, please contact us at [email protected].